Privacy Policy

Introduction

This Privacy Policy describes how BNK HOLDINGS PTE LTD (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit our website, contact us, or otherwise interact with us in connection with our business activities.

By using our website or submitting information to us, you acknowledge that you have read this policy. If you do not agree, please do not use our website or submit personal data through it.

Information we collect

Depending on how you interact with us, we may collect:

• Contact and identity data: such as name, email address, phone number, and the content of messages you send via our contact form or email.
• Technical and usage data: such as IP address, browser type, device type, general location (derived from IP), pages viewed, and referring URLs, collected through server logs and, where used, analytics or similar tools.
• Communications: records of correspondence when you email us or communicate through other channels we operate.

We do not intentionally collect sensitive categories of personal data (such as health data) through this website unless you voluntarily provide them; we ask that you do not send such information unless we explicitly request it.

How we use your information

We use personal information for purposes including:

• Responding to enquiries and managing our relationship with clients, partners, and prospective counterparties;
• Operating, maintaining, and improving our website and communications;
• Security, fraud prevention, and protecting our legal rights;
• Complying with applicable laws, regulations, and regulatory requests;
• Where permitted, sending relevant business communications (you may opt out of marketing where applicable).

Legal basis (where applicable)

Where data protection law requires a legal basis, we rely on one or more of the following, as appropriate: performance of a contract or steps prior to contracting; legitimate interests (such as operating our business and securing our systems), balanced against your rights; compliance with legal obligations; and consent where we ask for it explicitly.

Sharing and disclosure

We may share personal information with:

• Service providers who assist us (e.g. hosting, email delivery, form processing, analytics), subject to appropriate safeguards;
• Professional advisers (e.g. lawyers, auditors) where necessary;
• Authorities or third parties when required by law or to protect our rights, safety, or property.

We do not sell your personal information.

Retention

We retain personal information only for as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and our relationship with you.

Security

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to data portability, and to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details below. You may also have the right to lodge a complaint with a supervisory authority in your country or region.

Cookies and similar technologies

Our website may use cookies, local storage, or similar technologies to enable core functionality, remember preferences, or understand how the site is used. You can control cookies through your browser settings; disabling certain cookies may affect site functionality.

Children

Our website is not directed at children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

International transfers

We are based in Singapore. If you access our website from outside Singapore, your information may be processed in Singapore or other countries where we or our service providers operate. Where required, we implement appropriate safeguards for cross-border transfers.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised when changes are made. Material changes may be communicated through the website or other appropriate means. Continued use of the website after updates constitutes acceptance of the revised policy where permitted by law.

Contact us

For privacy-related questions or requests, contact:

BNK HOLDINGS PTE LTD
5008 Ang Mo Kio Avenue 5, #05-07 TECHPLACE II
Singapore 569874

Email: enquiries@bnkholdings.sg